Postage and Delivery
All Purchases are dispatched within 48 Hours (2 working Days), and will be dispatched using 1st class post if below 2.5kg, and using a next day courier if over 2.5kg.
Delivery can be expected within 4-5 working days.
Postage prices for the UK are shown below, and are based on the weight of the Order:
(Weight will be automatically calculated when completing checkout)
|Up to 0.01kg||£1.25|
|Up to 0.10kg||£2.50|
|Up to 0.5kg||£3.50|
|Up to 1kg||£4.75|
|Up to 2kg||£5.60|
|Up to 5kg||£7.50|
|Up to 25kg||£9.60|
|Up to 50kg||£18|
|Up to 100kg||£32|
|Up to 250kg||£45|
The postage costs shown above are for the mainland UK only, and, if a courier is required, a surcharge (the total postage will be shown if the correct postage option is selected) will apply for certain Postcodes, including the Highlands and Islands of Scotland and Northern Ireland.
These areas may require an extra couple of days for delivery
Please enquire before Purchasing if unsure. Thank you.
We will always refund or replace missing, damaged or faulty items.
If you are not 100% happy with your purchase you are under no obligation to keep it. You can return it to us for a full refund, minus return postage costs. Please return to:
T.F.H. Ltd. c/o Worldsource
Crow Park Farm
Sutton on Trent
A notice about international delivery
Unfortunately, due to the recent introduction on July 1st 2021 of IOSS (Import One-Stop Shop) numbers in shipping to the EU, we have had to disable all international shipping. To briefly explain:
- The rules changed so that items under 22 euros in value are no longer exempt from VAT, which means a customer in the destination country has to pay their local VAT rate as an import charge. This obviously leads to delays, returns, customer complaints. The IOSS number circumvents this, and takes the payment from the exporter, not the customer. Problem is, we don't have one. Until we get one or the rules change again, we effectively ship to the EU at our own peril.
We will continue shipping internationally on eBay - seller name "old-timer40". As a third-party marketplace, they have their own IOSS number, which means it's a non-issue there. We're very sorry for the inconvenience.